Eartec UltraLITE HUB Interlink Cable

Delivery

Products marked as 'In Stock' are ready to be shipped from our UK warehouse. We offer various shipping options for delivery within as little as 1–2 days. Please contact us for urgent or same-day deliveries. International shipping is also available for various countries at checkout.

Returns

We are dedicated to providing high-quality products that we hope you’ll enjoy using. However, we understand that there may be occasions when you need to return or exchange an item. Please inspect your items carefully before opening, using, or installing them. If you need to return a product, please ensure you have proof of purchase such as your order ID or receipt.

For items that arrive with missing, damaged, or broken parts, please contact us immediately and refrain from using the product, as doing so will void your warranty and prevent us from offering a refund, replacement, or repair.

Important: Before sending any items back, you must obtain an RMA (Return Merchandise Authorisation) number. Items sent without an RMA number will be returned to the sender without inspection.

If You Change Your Mind
We accept returns within 14 days of delivery for items that are in new, unused, and unopened condition. Refunds will be processed within 5-7 working days. Please be aware that return shipping costs are the responsibility of the customer and will not be reimbursed.

Warranty

Most products purchased from Nymrod Comms are supplied with a 12-month manufacturer’s warranty, effective from the date you receive your items. This warranty applies to covered malfunctions or faults that may arise, excluding perishable items and in-ear headsets. Please note that accidental damage including water damage or from DIY repairs is not covered. We work directly with our manufacturers to ensure a quick and smooth warranty process, prioritising repair over replacement where possible.

If you suspect your item has developed a fault, please contact us. Once we receive the item, we aim to test and repair it as quickly as possible. If the item cannot be repaired and is still under warranty, we will arrange a replacement for you.